The launching of LunarPages dates back to the mid of the year 2000 when Add2Net Corporation started offering shared hosting solutions as part of its hosting expansion program. Till that point, Add2Net had been highly successful in its managed as well as unmanaged large-scale web hosting offerings for the previous three years. Because of the fact that their hosting platform was highly stable as well as their customer service was exceptionally efficient, their customer base started to increase which boosted their courage for future growth. The result of the high level of service and experience was that the LunarPages brand came into being. They are highly committed to continue to serve their customers to the highest level of satisfaction. More information about the company behind this innovative hosting service can be found at Add2Net.com.
Disclaimer: The editorial review of LunarPages may not be reflective of its current ranking on WHL. The quality of the host may have improved or deteriorated since it was reviewed. To find out the latest user ratings and reviews, please read LunarPages user ratings and reviews.
The Lunarpages Difference!
The pivotal objective of the LunarPages Team is the highest level of customer satisfaction and for this reason they have developed one of the best and the most skilled personnel in the hosting industry. The support department comprises general queries team, high-level system administrators as well as developers and programmers to help their customers solve the most complicated of their problems. Plus their customer support is also very fast, and as soon as the customer has conveyed the problem, their team starts working on its resolution. If however, the customer does not want direct resolution but instead wants them to help him with something, they are more than happy to give a full length explanation. They are so confident of their customer care department that they guarantee the satisfaction of their customers, no matter what the situation may be.
Website Administration - Control Panel
LunarPages control panel is easy to use with a friendly user interface. Many hosting companies use CPanel which is a very common control panel and the same is being used by the company. CPanel features about 35 different functions which are quickly accessible. These functions include file management, e-mail management, disk usage, forums, web statistics, additional domain management, search engine submission, system security and a host of many other options.
Webalizer (a common application used by many Web hosts) runs in parallel with the web site statistics function. It gives a clear image about your web site stats. You can find out exactly where your site visitors are coming from (including country name), the OSs and browsers being used by those visitors, their landing and exiting pages on your web site with tracking on a daily/hourly basis.
The company offers a broad range of hosting packages including Linux Hosting, Windows Hosting, VPS Hosting, Dedicated Server Hosting as well as Reseller Hosting.
LunarPages offers 5 Linux Hosting packages namely Mini-Mail Hosting, Mega-Mail Hosting, Basic Hosting, LPQuicksite Hosting and Business Hosting ordered from the cheapest to the most expensive. All the packages come with priority 24 hour support and service. The Basic Hosting plan is their most popular hosting plan. The Business Hosting plan is geared to businesses that focus on e-commerce and/or need more bandwidth and storage. The salient features of the Basic Hosting plan are as follows.
LunarPages offers a single Windows Hosting plan whose features are listed below.
LunarPages offers a single VPS Hosting package both on Linux and Windows platforms. The salient features of the Linux Virtual Private Server plan are as follows. The Windows Virtual Private Server plan is also being offered at the same price for a limited time and includes some additional features for the Windows OS.
LunarPages offers 4 dedicated hosting plans namely Linux Hosting, Windows Hosting, Mega Dedicated Hosting and High Performance Dedicated Hosting. Furthermore, Linux Hosting and Windows Hosting are each categorized into 3 plans Dedicated I, Dedicated II and Dedicated III. The features list for the Dedicated I Linux Hosting plan is as follows.
The Reseller Hosting plans offered by LunarPages enable advanced users as well as designers to sell hosting with their brand name and make profits without having to invest large capital for setting up a web hosting business. All reseller plans are backed up by the company's priority round-the-clock technical support. Main features of their reseller plan are as follows.
Features vs. Cost Analysis
The company offers 5 linux hosting plans, of which the most popular is their Basic Hosting plan. The plan is available for only $6.95/month and can truly be called unlimited in that there are no restrictions on either disk space, bandwidth, domains hosted, subdomains, MySQL databases, Email accounts or FTP accounts, hence it is highly cost effective and affordable. Best of all, it offers a free domain name for life as well as free setup if you sign up for a full-year term. Currently, LunarPages is also offering a Fall special deal lowering the price further to an incredible $4.95 per month, so it's a smart move to act quickly in order to take advantage of this offer. The Business Hosting plan goes for $21.95 per month and has an edge over the Basic Hosting plan because of the included Ecommerce features, a Free Dedicated IP address as well as Free SSL Installation which is in itself a $24.95 saver. However for most users, the Basic Hosting plan is more than enough.
Customer Support Channels
LunarPages is very receptive in responding to the queries and problems of customers. Hosting accounts are activated the same day your order is verified and account setup takes from 30 minutes to an hour. However, if you want to speed up the process, you must input your telephone number into the system and your account will be set up immediately. All the support channels including toll-free support, e-mail support, live chat and community forum, an in-depth FAQ section, knowledgebase and online tutorials are supported. Answers to common questions can be found from within the help desk system.
Speed & Reliability
LunarPages offers industry leading infrastructure built with the best equipment, including: Dell, Sun and Cisco Network Devices. Their state of the art datacenter, located in Los Angeles, California, provides the highest level of security, safety, redundancy, reliability, scalability and technology. Their BGP4 routed gigabit fiber network is multi-homed with over 150 carriers, such as, Mzima Networks, Level3, NTT/Verio, Global Crossing, Genuity, SBC, Microsoft/MSN, AOL/TimeWarner, Japan Telecom, Hurricane Electric and Savvis.
The best equipment is only part of their approach. To ensure complete customer satisfaction, the company has also implemented their proprietary Active Response Protocol . Their Active Response Protocol not only monitors the system for attacks and outages, it continuously benchmarks the system for web, ftp, and email performance - 24 hours a day, 365 days a year - and their expert staff addresses the issue before it is a problem. The company's protocols and infrastructure ensures that your business stays online!
LunarPages is a great web host which has been in business for about 7 years. Their affordable and feature-rich packages have been enticing customers for years and they continue to build their credibility and goodwill. They do also provide toll-free support 24 hours a day in contrast with other web hosting companies which provide only e-mail support for this price. The company is worth giving a try and it's guaranteed that you will not be disappointed with them. Sign up today!
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