LUNARPAGES REVIEW

The pivotal objective of the LunarPages Team is the highest level of customer satisfaction and for this reason they have developed one of the best and the most skilled web hosting personnel in the hosting industry. The support department comprises general queries team, high-level system administrators as well as developers and programmers to help their customers solve the most complicated of their problems. Plus their customer support is also very fast, and as soon as the customer has conveyed the problem, their team starts working on its resolution. If however, the customer does not want direct resolution but instead wants them to help him with something, they are more than happy to give a full length explanation. They are so confident of their customer care department that they guarantee the satisfaction of their customers, no matter what the situation may be.

LunarPages offers 5 linux hosting plans, of which the most popular is their Basic Hosting plan. The plan is available for only $6.95/month and can truly be called unlimited in that there are no restrictions on either disk space, bandwidth, domains hosted, subdomains, MySQL databases, Email accounts or FTP accounts, hence it is highly cost effective and affordable. Best of all, it offers a free domain name for life as well as free setup if you sign up for a full-year term. Currently, LunarPages is also offering a Fall special deal lowering the price further to an incredible $4.95 per month, so it's a smart move to act quickly in order to take advantage of this offer. The Business Hosting plan goes for $21.95 per month and has an edge over the Basic Hosting plan because of the included Ecommerce features, a Free Dedicated IP address as well as Free SSL Installation which is in itself a $24.95 saver. However for most users, the Basic Hosting plan is more than enough.

LunarPages is very receptive in responding to the queries and problems of customers. Hosting accounts are activated the same day your order is verified and account setup takes from 30 minutes to an hour. However, if you want to speed up the process, you must input your telephone number into the system and your account will be set up immediately. All the support channels including toll-free support, e-mail support, live chat and community forum, an in-depth FAQ section, knowledgebase and online tutorials are supported. Answers to common questions can be found from within the help desk system.

LunarPages offers industry leading infrastructure built with the best equipment, including: Dell, Sun and Cisco Network Devices. Their state of the art datacenter, located in Los Angeles, California, provides the highest level of security, safety, redundancy, reliability, scalability and technology. Their BGP4 routed gigabit fiber network is multi-homed with over 150 carriers, such as, Mzima Networks, Level3, NTT/Verio, Global Crossing, Genuity, SBC, Microsoft/MSN, AOL/TimeWarner, Japan Telecom, Hurricane Electric and Savvis.

The best equipment is only part of their approach. To make sure of complete customer satisfaction, LunarPages has also implemented their proprietary Active Response Protocol . Their Active Response Protocol not only monitors the system for attacks and outages, it continuously benchmarks the system for web, ftp, and email performance - 24 hours a day, 365 days a year - and their expert staff addresses the issue before it is a problem. LunarPages protocols and infrastructure ensures that your business stays online!

 

LunarPages is a great web host which has been in business for about 7 years. Their affordable and feature-rich packages have been enticing customers for years and they continue to build their credibility and goodwill. They do also provide toll-free support 24 hours a day in contrast with other web hosting companies which provide only e-mail support for this price. Lunarpages is worth giving a try and it's guaranteed that you will not be disappointed with them. Sign up today!

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