The pivotal objective of the LunarPages Team is the highest level of customer satisfaction and for this reason they have developed one of the best and the most skilled web hosting personnel in the hosting industry. The support department comprises general queries team, high-level system administrators as well as developers and programmers to help their customers solve the most complicated of their problems. Plus their customer support is also very fast, and as soon as the customer has conveyed the problem, their team starts working on its resolution. If however, the customer does not want direct resolution but instead wants them to help him with something, they are more than happy to give a full length explanation. They are so confident of their customer care department that they guarantee the satisfaction of their customers, no matter what the situation may be.

Lunarpages offers two Linux Hosting packages namely Basic plan and Business plan. Both the packages come with priority 24 hour support and service. The Basic plan is their most popular web hosting plan. The Business plan is geared to businesses that focus on e-commerce and/or need more bandwidth and storage.

Click here for details about their higher level Business plan available for $21.95/month.

Lunarpages offers a single Windows Hosting plan whose features are listed below.

Lunarpages offers both Linux and Windows based Dedicated Hosting packages namely Dedicated I, Dedicated II and Dedicated III with the option of Managed Hosting at an additional price.

Click here for details about Dedicated II and Dedicated III hosting plans.

Lunarpages' Reseller Hosting is aimed at those who want to sell private label hosting, like advanced users and web designers. The Reseller plan is based on their most popular web hosting package. All plans come with priority 24 hour support.

Lunarpages offers two hosting packages namely Basic and Business both of which are Linux based. However the option to purchase ASP and JSP on the Linux platform is available. The Basic plan is their best-selling package because it's available for only $7.95/month and is thus very cost effective and affordable. The package offers 5 GB of disk space, a huge 400 GB of transfer, unlimited FTP accounts, anonymous FTP access, unlimited subdomains and best of all, a free domain name for life as well as free setup if you sign up for a full-year term. The Business plan has almost double the features as compared to the Basic plan and goes for $21.95 per month. However for most users, the Basic plan is adequate.

Lunarpages is very receptive in responding to the queries and problems of customers. Hosting accounts are activated the same day your order is verified and account setup takes from 30 minutes to an hour. However, if you want to speed up the process, you must input your telephone number into the system and your account will be set up immediately. All the support channels including toll-free support, e-mail support, live chat and community forum, an in-depth FAQ section, knowledgebase and online tutorials are supported. Answers to common questions can be found from within the help desk system.

LunarPages offers industry leading infrastructure built with the best equipment, including: Dell, Sun and Cisco Network Devices. Their state of the art datacenter, located in Los Angeles, California, provides the highest level of security, safety, redundancy, reliability, scalability and technology. Their BGP4 routed gigabit fiber network is multi-homed with over 150 carriers, such as, Mzima Networks, Level3, NTT/Verio, Global Crossing, Genuity, SBC, Microsoft/MSN, AOL/TimeWarner, Japan Telecom, Hurricane Electric and Savvis.

The best equipment is only part of their approach. To make sure of complete customer satisfaction, Lunarpages has also implemented their proprietary Active Response Protocol . Their Active Response Protocol not only monitors the system for attacks and outages, it continuously benchmarks the system for web, ftp, and email performance - 24 hours a day, 365 days a year - and their expert staff addresses the issue before it is a problem. LunarPages protocols and infrastructure ensures that your business stays online!

 

LunarPages is a great web host which has been in business for about 7 years. Their affordable and feature-rich packages have been enticing customers for years and they continue to build their credibility and goodwill. They do also provide toll-free support 24 hours a day in contrast with other web hosting companies which provide only e-mail support for this price. Lunarpages is worth giving a try and it's guaranteed that you will not be disappointed with them. Sign up today!

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