IX Hosting is a mature web hosting company that was founded in the year 1999 and has since been offering top rated hosting solutions to customers across the globe. They are managed by a leading e-commerce solution providing company namely Ecommerce Corporation which has offices in almost all the continents of the world.

The company offers such a wide range of hosting solutions that it can cater to the needs of businesses small or large. So whether it's only a personal website or a state-of-the-art e-commerce solution provider, IX Hosting has a plan suited to their particular requirements.

The reviewed web host is distinguished from the other hosting providers mainly because of the high number of guarantees it offers which is a clear-cut indication of its confidence in the level of its hosting and customer support services. These guarantees are a source of much satisfaction for their potential customers because they can try their services without losing a dime.

 

Disclaimer: The editorial review of IX Hosting may not be reflective of its current ranking on WHL. The quality of the host may have improved or deteriorated since it was reviewed. To find out the latest user ratings and reviews, please read IX Hosting user ratings and reviews.

 

Website Administration - Control Panel

IX Hosting website administration control panel is a highly versatile and feature rich console regarded by the Internet community as probably the most comprehensive set of tools, thereby giving their customers total control over their websites. The control panel has a total of seven menus including the Main Menu, E-Mail Menu, FTP Menu, Tools Menu, WebServer Menu and the Support Menu.

The Main Menu has three options namely Domains, Web Options and Account Settings. The Domains option lets their customers edit settings related to domain name, subdomains, IP address, name servers, DNS configuration etc. The Web Options section is further divided into Web service section which can be used for server configuration, as well as the Settings section which can be used to edit Indexes, Symbolic Links, SSI Exec and MultiViews. Furthermore, there are also FrontPage Extensions settings as well as CGI, CGI dir, MIME Type, PHP, SSI, Error Log, Transfer Log, Webalizer, Server Alias and Redirect settings. The Account Settings option can be used to modify FTP login and password and some other services. The SiteStudio software for web designing can be accessed from within the Tools Menu. All in all, the IX Hosting control panel lets their customers manage all aspects of their websites in a hasslefree manner.

 

Packages Offered

The company offers Linux Hosting, Windows Hosting and Ecommerce Hosting plans.

 

Shared Hosting

IX Hosting offers 3 Linux Hosting packages namely Expert Plan, Business Plus and Unlimited Pro all of them with ecommerce support. The plans Business Plus and Unlimited Pro are also available on the Windows platform. The features list for their most popular Linux based Business Plus plan and Windows based Business Plus plan is as follows.

Business Plus
Disk Space Unlimited
Bandwidth Unlimited
Free Domains 2
Domains Hosted Unlimited
Sub Domains Unlimited
E-Mail Accounts 5000
Dedicated IPs 8
Online File Manager & WebShell Yes
MySQL Databases 100
Additional FTP Accounts Yes
Uptime Guarantee 99.9%
Money Back Guarantee 30 Days 100% + Anytime
Purchase Price (1 Year Sign up) $9.95 /month (Special Promo - $7.95 /month)!
Free Setup Yes

 

Business Plus (Win)
Disk Space Unlimited
Bandwidth Unlimited
Free Domains 2
Domains Hosted 6
Sub Domains 200
E-Mail Accounts 5000
Dedicated IPs 8
Online File Manager & WebShell Yes
MySQL Databases 100
MSSQL Databases 100
Additional FTP Accounts Yes
Uptime Guarantee 99.9%
Money Back Guarantee 30 Days 100% + Anytime
Purchase Price (1 Year Sign up) $9.95 /month!
Free Setup Yes

 

Features vs. Cost Analysis

IX Hosting offers excellent value for your money by loading its hosting packages with unique features that are seldom found with the other web hosting providers. For a low price of only $4.95 /month, you get unlimited disk space and bandwidth plus a free domain name. You also get unlimited sub domains, 50 MySQL databases, 2500 Email accounts, additional FTP accounts and the list grows and grows. The most outstanding feature of their hosting packages is the inclusion of dedicated IPs for each additional domain hosted under the same account (you get 1 dedicated IP with the IX Expert Plan and 8 with IX Business Plus). This means that you will be able to host your domain name on its own static and dedicated IP address. By hosting with a dedicated IP, you will always be able to reach your website's files, regardless if your domain name is responding or not. It is an extremely valuable resource for fixing problems that may arise with your domain name. A dedicated IP also allows you to test your website thoroughly before you change its nameservers. This is something that no other web host (with the option of hosting multiple web sites) is offering at the moment. Other unique features of IX Hosting include 100% 30 Day Money-Back Guarantee plus Any-Time Money Back Guarantee, Price-Freeze Guarantee and 99.9% Uptime Guarantee.

 

Customer Support Channels

IX Hosting is all about people. You will always get a "Human" response from them on "Any" request or issue that you may have and they will assist you as fast as humanly possible - with a 1-Hour Response Guarantee! The company has a low-price philosophy while providing a high level of service by extremely skilled engineers. You will be assisted by over two dozen well-trained customer service specialists who can assist you with all your needs, since the company does not outsource their support responsibility to third-party companies who do not care much about the individual customer.

IX Hosting offers 24/7 Toll Free Support, Live Chat service and a Ticket Center for any sales inquiries, billing concerns, technical questions or customer service inquiries. You can also find answers to your queries from their extensive documentation and FAQs section. However their support system lacks a searchable knowledgebase.

 

Money Back Guarantee

With IX Hosting, you can rest assured that you will receive a 100% refund of all fees paid - including setup fees - if you request your money back within the first 30-days of your account.

This is what they say about their unmatched money back guarantee:

"As a valued customer, you have the opportunity to fully use your account for 30 days without ANY Risk! If at any time during the first 30 days of your new account, you find you are dissatisfied with our services and wish to look elsewhere, we will issue A FULL 100% REFUND, INCLUDING SETUP FEES (except any over-usage costs)."

 

Speed & Reliability

Your website's uptime is the top priority of IX Hosting and they guarantee that your website will be up and running at least 99.9% of the time during any 12-month period. This guarantee includes network uptime, server uptime, web server and service uptime. With that in mind, IX Hosting has designed its network to:

  • Run on fault-tolerant systems!
  • Utilize smart-routing to ensure "speed of light" loading time!
  • Provide utmost redundancy at any time!

 

Because of their data center's redundant connectivity, featuring CISCO 12000 series routers and SONET reliability, the company's speed is definitely top-notch and so is their reliability.

 

Conclusion

IX Hosting is a smart hosting choice for the novice webmaster and the professional webmaster community and businesses alike. Their hosting packages come loaded with unique features which are not found with the other web hosting companies. They have been in business for 7 years and they know what it takes to be a good web host. Your web site's uptime is their top priority and that is why they offer a 99.9% Uptime Guarantee. They also have a 30 Day Money-Back Guarantee plus Any-Time Money Back Guarantee and Price-Freeze Guarantee, so you have nothing to lose. Sign up today!

 


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